How do I cancel my account?

First, is there a reason why you are leaving us? If it is due to problems related to our service, please let us know and give us a chance to make it right! Our customer service and help desk representatives are here to make you happy. Most likely we will be able to solve the problem to your satisfaction and there will be no need to cancel your account. Remember, our number one goal is your satisfaction!

If you still wish to cancel your account, you can do so via the billing section of your control panel.

We hate to see you go. 🙁

My credit card is valid but your system said it was unable to bill me


I received an email that it is due and my credit card is not working. Please contact me because it is good and I don’t want my website to go down.


If the card is good then you can usually ignore the error.

However if you continue to receive notices from us, please call your credit card company. There are times when a credit card company will decline a valid card and you need to contact your card issuer to verify the charge.