How can I reset my email master password

I’ve lost my master email password – how can I retrieve it?

Due to the encryption, your passwords cannot be retrieved. However you can reset the master password : in your control panel. You can then use the new password to administer/change/view/etc. all your other email accounts.

When you first login to the control panel, choose the link:

Password: change

this will bring you to a page to set a new password. It will set the new password for several parts of you account – including the password. After you change the password, go to the Email section and select “Configure your email accounts”


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