The transfer process should be very easy.
First, make sure you have assigned the domain to your phpwebhosting.com account. Your primary domain name should appear at the top of your control panel and parked domains can be viewed under the “domain” section of your control panel.
If the domain has not already been added to your account, you can add it via the “domain” section of your control panel. You can either make the domain your primary domain by clicking on the link that says “Click here to change your Primary Domain” or park the domain by clicking on the link that says “Add a parked domain”
Once the domain has been added to your account, all you need to do is go to your domain registrar’s website and find the option to change the name servers associated with your domain. You must remove all existing name servers and replace them with the following –
ns1.phpwebhosting.com
ns2.phpwebhosting.com
It generally takes about 24 hours for name server changes to take effect, but some registrars take longer. Some registrar’s send a confirmation email so be sure to check the email address that your registrar has on file and reply to the email if necessary.
If your domain does not start resolving to your phpwebhosting.com account within 48 hours, please contact us via the help desk section of your control panel and we will do a ‘whois’ lookup on your domain to determine the problem. Please do not contact our help desk until a full 48 business hours have passed since you made the name server change request at your registrar.
I transferred my domain to new one by changing its name servers. After waiting for 5 days now still it points to the old parked domain. Pls suggest remedy.
The most important thing to do is to enter a support request in your control panel. While blog comments are monitored, they are not the ideal method of getting support. Support tickets allow full tracking and accountability of requests.
Having said that, I would recommend you :
1. Do a quick whois lookup on your domain. Is it pointing to ns1.phpwebhosting.com and ns2.phpwebhosting.com (or whichever nameservers your setup message said to use?)
2. If it is going to the wrong server, you’ll have to enter a support request. If you do not delete the domain off your first/old account the system will not add it to a new one.