Question:
www.mydomain.com no longer resolves. I believe it did in the past. What changed?
Answer:
In most cases both still work but you’ll notice that the www version immediately redirects to the non-www version. This was probably done when your SSL was installed.
Many search engine experts believe that google likes it best (and therefor ranks you higher) when your content is all under a single url and not duplicated on both. For most new SSL installs we force redirect all requests to the SSL version of your non-www domain.
We can undo this if you prefer and make both work. Just contact support and we’ll make it happen!